Privacy Policy

At Flossmore Dental (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you provide when visiting our website or receiving care from our practice.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We may collect information including:

Personal Information

• Name
• Phone number
• Email address
• Mailing address
• Date of birth (when applicable)
• Insurance information
• Information submitted through appointment request or contact forms

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Website usage information through cookies and analytics technologies

How We Use Your Information

Your information may be used to:

• Schedule appointments
• Respond to inquiries
• Provide dental care
• Verify insurance information
• Improve our website and services
• Send appointment confirmations and reminders
• Communicate practice updates
• Comply with legal obligations

HIPAA Notice

Medical information collected during treatment is protected under the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy supplements—not replaces—our HIPAA Notice of Privacy Practices.

SMS Communications

If you choose to receive text messages from Flossmore Dental, you consent to receive messages regarding:

• Appointment confirmations
• Appointment reminders
• Office notifications
• Treatment-related communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

Consent to receive text messages is not a condition of receiving dental care.

We do not sell or share your mobile phone number with third parties for marketing purposes.  

Cookies

Our website may use cookies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience
• Measure marketing performance

You may disable cookies through your browser settings.

Google Analytics

We may use Google Analytics to better understand website usage and improve our website.

Google Analytics may collect anonymous information including:

• Device information
• Pages viewed
• Time on site
• Geographic region

Learn more at:

https://policies.google.com/privacy

Third-Party Services

Our website may include links or integrations with third-party services including:

• Google Maps
• Online scheduling
• Payment processors
• Social media platforms

We are not responsible for the privacy practices of external websites.

Information Sharing

We may disclose information:

• To healthcare providers involved in your care
• To insurance companies for claims processing
• To service providers assisting our practice
• When required by law
• To protect our legal rights

We do not sell personal information.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no internet transmission or electronic storage system is completely secure.

Children’s Privacy

Our services may be provided to minors with the consent of a parent or legal guardian.

We do not knowingly collect information from children through our website without appropriate parental consent.

Your Rights

Depending on your state of residence, you may have rights to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion where permitted by law
• Limit certain processing activities

To make a request, contact our office.

Changes to This Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting to this page.

Contact Us

Flossmore Dental

Phone: (214) 782-9601